Terms of service

Terms of Service

Last updated: 6/23/26

Welcome to Valendrua. These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products from us. By visiting our site or placing an order, you agree to these Terms. Please read them carefully. If you do not agree, please do not use our site.

1. Who we are

This website is operated by Valendrua ("we," "us," or "our"). Throughout the site, the terms "you" and "your" refer to you, the visitor or customer.

2. Eligibility

By using our site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use the site. You may not use our products for any illegal or unauthorized purpose.

3. Products, descriptions, and pricing

We work to present our products as accurately as possible, including descriptions, materials, and imagery. However, we do not warrant that product descriptions, colors, sizing, or other content are entirely accurate, complete, or error-free. Colors may appear differently depending on your screen, and natural materials may vary slightly from piece to piece.

All prices are listed in [USD] and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information — including pricing — at any time without prior notice.

4. Orders and acceptance

Your order is an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or suspected fraudulent activity. If we cancel an order after you have been charged, we will issue a full refund for that order.

5. Payment

Payment is processed securely at checkout through our payment provider. By submitting an order, you represent that you are authorized to use the payment method provided and authorize us to charge your order total, including any applicable taxes and shipping.

6. Shipping and returns

Shipping timeframes, costs, and destinations are described in our Shipping Policy. Returns and refunds are governed by our Return & Refund Policy. Both are incorporated into these Terms by reference.

7. Intellectual property

All content on this site — including our brand name, logo, product names, copy, imagery, and overall design — is the property of Valendrua or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission.

8. Acceptable use

You agree not to use the site or our products to violate any law; to infringe our or any third party's rights; to transmit harmful or malicious code; to harvest or collect information about other users; or to interfere with the proper operation of the site.

9. Third-party links

Our site may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party sites and encourage you to review their terms.

10. Disclaimers

The site and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the site or the products, including any implied warranties of merchantability or fitness for a particular purpose.

11. Limitation of liability

To the fullest extent permitted by law, Valendrua and its owners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or your purchase of any product. Where liability cannot be excluded, it is limited to the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Valendrua and its owners from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

13. Governing law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes shall be subject to the courts located in California.

14. Changes to these Terms

We may update these Terms from time to time. The most current version will always be posted on this page with its effective date. Your continued use of the site after changes are posted constitutes acceptance of the revised Terms.